Terralead is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website www.terralead.info (the “Website”) or use our PayIn Solutions, Payout Solutions, and Engage360 (our digital marketing tool) for the gaming industry in India. By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our services or interact with our Website, we may collect the following types of information:

Personal Information

This includes information that can identify you as an individual, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Company information
• Payment details (only when required)

Non-Personal Information

We may also collect non-identifiable information such as:

• Your IP address
• Browser type and version
• Device information
• Geolocation data
• Pages visited and actions on our Website

This data helps us analyze user behavior to improve our services and enhance your experience on our Website.

Information Collected Through Cookies and Similar Technologies

We may use cookies, beacons, and other tracking technologies to collect information about your activity on our Website. Cookies are small text files stored on your device that help us recognize you on future visits and enhance your browsing experience.

You can control or disable cookies through your browser settings, but please note that doing so may affect your access to some features of our services.

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

To Provide Our Services

• To process payments and transactions through our PayIn and Payout Solutions.
• To send transactional communications like account notifications, payment confirmations, and support updates.
• To manage your use of Engage360 for automated marketing campaigns.

To Improve User Experience

• To analyze Website usage and user behavior for better content and services.
• To personalize your experience on our Website and make our services more relevant to you.

For Marketing Purposes

• To send you marketing and promotional communications, including newsletters, product updates, special offers, and information on events. You can opt out of these communications at any time by clicking the unsubscribe link or contacting us directly.

To Ensure Security & Compliance

• To monitor and analyze fraudulent activities and unauthorized access to our services.
• To comply with applicable legal obligations, regulations, and industry standards.

3. Sharing & Disclosure of Information

We do not sell, rent, or share your personal information with third parties, except as described in this Privacy Policy. We may share your information in the following circumstances:

With Service Providers

We may share information with trusted third-party service providers who assist us in delivering our services, such as:

• Payment processors
• Cloud hosting providers
• Communication tools and email service providers These service providers are required to use your information only for the purpose of providing their services to us and not for any other purpose.

For Legal Compliance

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations, regulations, or court orders.
• Protect and defend our rights, property, or the safety of our users or others.
• Detect and prevent fraud, security breaches, or other unlawful activities.

Business Transfers

In the event of a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred to the acquiring company as part of that transaction.

4. Data Security

We take the security of your personal information seriously. We implement technical, administrative, and physical safeguards to protect against unauthorized access, disclosure, or destruction of your data. These measures include:

• Secure servers and encryption
• Access control and authentication mechanisms
• Regular security audits and vulnerability assessments

However, please be aware that no security system is foolproof, and we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer required, we will take reasonable steps to delete, anonymize, or securely store it.

6. Your Choices & Rights

Access, Update, & Delete Information

You have the right to access, update, correct, or delete your personal information. If you wish to do so, please contact us at the information provided below. We may take reasonable steps to verify your identity before making changes to your data.

Opt-Out of Marketing Communications

You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these communications or by contacting us directly.

Cookie Preferences

You can control or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features on our Website.

7. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and services that are not operated or controlled by us. We are not responsible for the content, privacy practices, or security measures of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Privacy of Children

Our services are intended for gaming platforms and business users and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so that we can delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly for the latest updates.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Terralead Unit no.203,2nd floor,Suite #633, SBR CV Towers, Sector-1, Sy no.64, Huda Techno, Madhapur, Madhapur, Hyderabad, Shaikpet, Telangana, India, 500081

Email: hello@terralead.info

Phone:+91 90303 03427